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The Hartford’s New Study Finds Employers Believe Worsening Employee Mental Health Is Hurting Their Financial Performance

April 25, 2022
  • Research indicates one-third of U.S. workers feel depressed or anxious at least once a week
  • Chairman and CEO Christopher Swift to discuss the need for more workplace mental health support at 2022 Milken Institute Global Conference

New research from The Hartford, a leading provider of workers’ compensation and disability insurance, finds 71% of employers feel the deteriorating mental health of their workforce is having a negative financial impact on their company. In addition, 34% of U.S. workers reported feeling depressed or anxious at least once per week in 2022 – up from 20% in 2020.

As employers’ productivity-related concerns grew, the number of Employee Assistance Programs (EAP), wellness benefits, and addiction treatment programs being offered by employers dropped between 2020 to 2022, according to The Hartford’s 2022 Future of Benefits Study, which polled U.S. workers and human resource benefit decision-makers. For example: 54% of employers offered an EAP in March 2020, compared to 30% in February 2022.

“Our data shows an undeniable, direct correlation between employee mental well-being, mental health support, and the impact to a company’s bottom line,” said The Hartford’s Chairman and CEO Christopher Swift. “Employers who want a contemporary, inclusive workplace that supports its people should proactively invest in mental health, with an eye to empathy and equity. The need is real, and the time is now.”

Swift has been a vocal advocate for public-private partnerships to address mental health and addiction in the workplace. He will discuss the financial, economic, and personal benefits of investing in mental health during a panel discussion titled “Mental Health in ESG: Increasing Employer Value and Impact” at the 25th Annual Milken Institute Global Conference on Monday, May 2 at 2:30 p.m. EDT. The discussion will be livestreamed on the Milken Institute’s website.

Supporting Mental Health

The Hartford’s national survey shows U.S. employers think they’re supporting mental health, while U.S. workers feel companies are falling short on access, flexibility, and resources:

  • 82% of employers said their workforce has more access to mental health resources than in previous years, compared to 50% of workers;
  • 80% of employers said workers have flexibility in their schedule to get the mental health help they need, compared to 53% of workers; and
  • 79% of employers said mental health had improved thanks to the company’s resources, compared to 35% of workers.

This disconnect extends into substance misuse and addiction. Two-thirds of employers feel substance misuse and addiction is a significant workplace issue, a 30% jump since March 2020. While 72% of employers acknowledged stigma prevents individuals from seeking treatment, U.S. workers do not feel business leaders are taking appropriate action to dispel stigma:

  • 82% of employers said they have an open and inclusive environment that inspires dialogue about mental health, compared to 48% of workers who agree; and
  • 81% of employers said leadership at their company encourages conversations about mental health, compared to 48% of workers who agree.

The Hartford also announced today it is renewing its partnership with the National Alliance on Mental Illness (NAMI), the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. Together, the organizations are producing research, events, and initiatives to help leaders understand how to create stigma-free organizations and support Americans’ mental health. During the month of May—Mental Health Awareness Month—The Hartford will match donations to NAMI, up to $200,000.


The Hartford’s 2022 Future of Benefits Study was fielded Feb. 4 – Feb. 16, 2022, and included 501 employers, and 1001 U.S. workers. The employers surveyed were HR professionals who manage/decide employee benefits and U.S. workers surveyed were actively employed. The margin of error is employer +/- 4% and employee +/-3% at a 95% confidence level. The Hartford’s Future of Benefits study was previously conducted in March 2020, June 2020 and February 2021.

About The Hartford

The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at

The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Connecticut. For additional details, please read The Hartford’s legal notice.


Some of the statements in this release may be considered forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. We caution investors that these forward-looking statements are not guarantees of future performance, and actual results may differ materially. Investors should consider the important risks and uncertainties that may cause actual results to differ. These important risks and uncertainties include those discussed in our 2021 Annual Report on Form 10-K, subsequent Quarterly Reports on Forms 10-Q, and the other filings we make with the Securities and Exchange Commission. We assume no obligation to update this release, which speaks as of the date issued.

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Media Contact:
Kelly J. Carter

Source: The Hartford
Categories: Press Releases